Elsewhere Bank Social Media Community Guidelines
Clear communication is the foundation of any good relationship. That’s why we’re excited to share what we’re doing in local communities with you. However, because banking is such a highly regulated industry, we have to follow certain rules. Because our social media pages are public, and anyone can participate, we cannot be responsible for views expressed other than our own.
Our social media pages are public, which means that anyone can see your posts and comments. In addition, your posts and comments may appear in search engine results (like on Google, Bing or Yahoo). While we encourage healthy discussion, we may occasionally remove posts that don’t fit the following community guidelines.
Do not share private or confidential information
Please do not provide any of your specific account details or other personal information. For service related questions or concerns please call 1-800-555-9000, visit a branch, or contact us online.
Elsewhere Bank social media pages are moderated by Elsewhere Bank employees. All comments and posts will be reviewed to ensure that they comply with our policies. We reserve the right to delete comments or posts that we deem are abusive, inflammatory or otherwise inappropriate.
We expect conversations to follow the rules of polite discourse and we ask that participants treat each other, as well as our employees, with respect. We may delete comments or posts that we deem to be:
- Profane, obscene, inappropriate, disruptive or unrelated.
- Indecent, sexually explicit or pornographic material of any kind — including masked profanity where symbols, initials, intentional misspellings or other characters are used to suggest profane language.
- Threats or personal attacks.
- Abusive, defamatory, derogatory, or inflammatory language.
- Stalking or harassment of any individual, entity or organization.
- Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation or disability.
- False, inaccurate, libelous or otherwise misleading in any way.
- Spam, or containing or linking to any kind of virus, malware, spyware, or similar program that could cause harm to a user’s computer.
Stay on topic
Please only post comments that are directly related to the topic of the post or the purpose of the page. Comments focused on selling a product or service, or posted just to drive traffic to a particular website for personal, political, or monetary gain will be removed.
While we welcome reasonable criticism, we may delete negative comments about Elsewhere Bank or our competitors that aren’t relevant and don’t add to the overall experience.
Comments regarding litigation
Please do not comment on threatened or actual litigation, or disputes, between you and any other person or entity. If you have concerns about an issue and would like to provide feedback, please call 1-800-555-9000, visit a branch, or contact us online.
Elsewhere Bank employees
Please disclose your employment with Elsewhere Bank as we want to make sure the community is aware of any biases you may have. We welcome team member engagement, but do not endorse comments from unauthorized representatives of the bank.
Privacy and security policies
Facebook, LinkedIn, Twitter, YouTube, Google+, Instagram and Pinterest are owned by third parties unaffiliated with Elsewhere Bank. We are not responsible for the privacy or security policies at these sites or other third party sites that may be linked to from within them.
Elsewhere Bank does not endorse and is not responsible for any ads, content, products, advice, opinions, recommendations or other material of third party sites that may be promoted via advertising within any social media properties.
Elsewhere Bank reserves the right to change these guidelines at any time at its sole discretion.